Peer Support for Manager Conflict
WHEELING, IL—While the Great Resignation caused headaches for employers, many employees took the opportunity to follow a passion, increase their income, or escape an uncomfortable work environment. But for the many folks who can’t change jobs and must make the best of a difficult situation, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) offer hope and practical advice.
On July 19, join the discussion with facilitator and CANA Executive Director Barbara Kemmis, who will address the topic of navigating managerial conflict and bad bosses. Barbara will share her experience, both as an employee who needed to “manage up” a lacking boss, and as a current supervisor of six employees (and steward to 3,500 members).
A good manager is a key factor in job satisfaction. On the flip side, that means that a bad manager can bring a lot of conflict to an otherwise great job. But even if you don’t have a bad boss, you still need to learn how to anticipate your supervisor’s needs, understand their expectations, and address problems.
“Managers like to see themselves as team leaders and that requires clear communication of expectations for team members and goals to work toward. As an employee, it stings to be told you don’t meet expectations, but is frustrating, even enraging, when you realize the expectations or the path to achieve them aren’t explicit,” Barbara says. “Managers rank retaining employees as a key priority these days. Let’s discuss what employees and managers need from each other and give to each other to increase satisfaction and build teams.”
People of all backgrounds, experiences, and locations are welcome. And even if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!
If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do, connect with us on Tuesday, July 19, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.
About Funeral Professional Peer Support
Funeral Professional Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral sector professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.
Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,500 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.